Handbook for the new health care manager : Practical strategies for the real world /
Donald N. Lombardi.
- 2nd ed.
- San Francisco : Jossey-Bass, 2001.
- xiii, 497 p. : ill. ; 23 cm.
- The Jossey-Bass/AHA Press Series .
Includes index.
Part one. Health care leadership imperatives - 1. Understanding and undertaking the role of health care manager - 2. Making the transition - 3. Eestablishing a progressive work environment - 4. Managing the nonplayers - 5. Leading through conflict, change, and crisis - 6. Orchestrating progressive team action and individual performance - 7. Strategic analysis and decision making - 8. Exemplifying leadership presence and guidance - 9. Case study: Carolina hospital student health center - Part two: Management strategies -- 10. Encouraging creativity - 11. Selecting and hiring top performers - 12. Performance evaluation - 13. Negotiation strategies - 14. Balancing "administrivia" and progressive action - 15. Education and development - 16. Communication - 17. Case study: Jersey medical center community relations office - Part three: Resources - Appendix A: Analytical planning and decision-making tools - Appendix B: Structured selection and behavioral interviewing system - Appendix C: Mentoring and management guidesheets - Index.
0787955604 (alk. paper)
Health facilities--Personnel management--Handbooks, manuals, etc. Health services administration--Handbooks, manuals, etc. Health Facilities--organization & administration--United States. Delivery of Health Care--organization & administration--United States. Health Facility Administrators--United States. Organizational Case Studies--United States. Personnel Management--methods--United States.